me88 Privacy Policy

01 Introduction

me88 is an online gaming and entertainment platform designed for players in the Philippines. As part of operating this platform, we collect and process certain personal information from registered players. This Privacy Policy describes what data we collect, why we collect it, how it is used, and who it may be shared with.

This policy applies to all players who visit the me88 website and to all registered account holders. It covers data collected during registration, gameplay, account management, and all interactions with the me88 support team.

By creating a me88 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, please do not register or continue using the platform.

02 Information We Collect

me88 collects personal information at several points during your use of the platform. The types of information we collect depend on how you interact with us and what stage of the account lifecycle you are at.

We do not collect more information than is reasonably necessary for the purposes described in this policy. You are not required to provide information beyond what is needed for registration and account verification, though some features — such as withdrawals — will require completed KYC verification before they can be accessed.

03 How We Use Your Information

The personal information collected by me88 is used for specific, legitimate purposes related to the operation of the platform and the delivery of services to Philippine players. We do not use your data for purposes beyond what is described here without your knowledge.

• To create and manage your me88 account, including login authentication via OTP and secure credential management.
• To verify your identity and age as part of the KYC process, which is required for withdrawal access and compliance with platform eligibility rules.
• To process deposits and withdrawals through Philippine payment channels including bank transfers, GCash, and Maya.
• To monitor for and prevent fraudulent activity, multi-accounting, unauthorised access, and other security threats.
• To provide customer support and respond to enquiries, disputes, and account-related requests.
• To improve the platform through analysis of usage patterns, game performance, and player behaviour trends — always in aggregated or anonymised form where possible.
• To send account-related communications such as transaction confirmations, OTP messages, and important policy updates.
• To comply with our obligations under Philippine law and applicable data privacy regulations.

04 Cookies and Tracking Technologies

me88 uses cookies and similar tracking technologies to support the normal operation of the platform, improve your experience, and help us understand how the site is being used. Cookies are small text files stored on your device when you visit the me88 website.

• Essential cookies — These are required for the platform to function. They manage your session, keep you logged in, and ensure secure access to your account.
• Performance cookies — These help us understand which pages are visited most, how long sessions last, and where players encounter issues. The data is collected in aggregate and does not identify individual users.
• Functional cookies — These remember your preferences, such as your chosen language or display settings, to make your experience more consistent across sessions.

Most web browsers allow you to control or disable cookies through their settings. However, disabling essential cookies may affect your ability to log in and use the platform normally. me88 does not use cookies to serve third-party advertising or to track your activity outside of the me88 website.

05 How We Share Your Information

me88 does not sell, rent, or trade your personal information to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment processors — When you make a deposit or request a withdrawal, your payment details are shared with the relevant Philippine payment service provider (such as your bank or e-wallet provider) solely to complete the transaction.
• Identity verification services — To complete KYC checks, your submitted identification documents may be processed by a trusted verification service operating under appropriate data protection obligations.
• Game providers — Some game activity data is shared with third-party game providers as part of delivering their games on the me88 platform. This data is used only for gameplay and fair-play monitoring purposes.
• Legal and regulatory obligations — me88 may disclose personal information when required to do so by Philippine law, court order, or lawful request from a competent authority.
• Security and fraud prevention — In cases of suspected fraud or abuse, relevant account data may be shared with security partners or used in internal investigations.

Any third parties who receive your personal information are required to handle it securely and only for the specific purpose for which it was shared. me88 does not authorise third parties to use your data for their own marketing or profiling purposes.

06 Data Security

Protecting the personal information of our players is a priority for me88. We implement a range of technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.

• All data transmitted between your device and the me88 platform is protected using SSL (Secure Socket Layer) encryption.
• Account access is secured through password protection and OTP-based two-step verification.
• Player data is stored on secured servers with access restricted to authorised personnel only.
• Regular security reviews and monitoring are conducted to identify and address potential vulnerabilities.
• Payment information is handled through secure, compliant payment processing channels and is not stored in full on me88 servers.

While me88 takes all reasonable steps to protect your information, no online platform can guarantee absolute security. Players also play an important role in keeping their accounts safe — use a strong, unique password, never share your login credentials, and contact support immediately if you suspect any unauthorised access to your account.

07 Data Retention

me88 retains your personal information for as long as your account is active and for a reasonable period after account closure, as required to fulfil our legal and operational obligations. The specific retention periods vary depending on the type of information and the purpose for which it was collected.

• Account registration and identity data is retained for the duration of the account and for a defined period after closure, in line with applicable Philippine legal requirements.
• Transaction records, including deposits and withdrawals, are retained for the period required under financial record-keeping obligations.
• Support communications and dispute records are kept for as long as needed to resolve the matter and for a reasonable period thereafter.
• Technical and usage data collected for platform analytics is typically anonymised or deleted after its analytical purpose has been served.

When personal data is no longer needed and there is no legal obligation to retain it, me88 will securely delete or anonymise the information so that it can no longer be linked to you as an individual.

08 Your Data Rights

As a player based in the Philippines, you have rights over your personal information under the Data Privacy Act of 2012. me88 respects these rights and will respond to valid requests in a timely manner. Your key rights include:

To exercise any of these rights, please contact the me88 support team using the email address in the footer of this page. We may need to verify your identity before processing your request to ensure the security of your account information.

09 Players Under 21

me88 is strictly an adult platform. Registration and use of the platform is only permitted for individuals aged 21 and above. me88 does not knowingly collect personal information from anyone under the age of 21.

Age verification is part of the registration and KYC process. If me88 becomes aware that a player under the age of 21 has registered and provided personal information, that account will be closed and the associated data will be deleted in accordance with this policy.

If you believe that a minor has registered on me88, please notify the support team immediately using the contact details in the footer of this page.

10 Updates to This Policy

me88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or registered contact details.

Continued use of me88 after a policy update has been communicated constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how your information is being handled.